Shipping & Returns
If you wish to return or exchange an UNUSED product that is 100% in original condition and purchased within thirty days, please call our Customer Service Team at (855) 847-5825 or email CustomerService@dipyourcar.com to inquire about our Return and Exchanges guide. If your order was received with any damages or errors, please contact DYC Customer Service within 30 days to be eligible for an order correction.
Once Gift Certificates have been purchased, it is not possible to deactivate the Gift Code; therefore Gift Certificate sales are final and can not be refunded.
Sale items are not eligible for return or exchange.
Alaska, Hawaii and US Territory Shipping
All hazardous items (including all sprayable gallons, quarts and aerosol cans) shipping outside of the lower 48 United States require use of a freight forwarder. Please contact our Customer Service Team if you have any questions (855) 847-5825 or email CustomerService@dipyourcar.com.
At this time we can not ship to APO or PO Boxes. If an order is placed to an APO or PO box, you will be contacted by our customer service team to arrange shipping to a new address. A physical address is required for all orders. Please contact our Customer Service Team if you have any questions (855) 847-5825 or email CustomerService@dipyourcar.com.